Verbal and Non Verbal Communication- UGC NET Notes & Study Material

Verbal and non verbal communication are two distinct types of communication. Communication is simply the act of transferring information from one person, place, or group to another. Every communication involves (at least) one sender, a message, and a recipient. Communication can be verbal and non-verbal. Effective Communication is an integral part of the syllabus in the reputed exams like UGC NET, candidates who are preparing for this exam are advised to read this article thoroughly under all important information related to it. Communication is a fundamental aspect of human interaction, and it occurs through various channels. Two primary modes of communication are verbal and non-verbal. These modes work in tandem to convey messages, emotions, and information in diverse social and cultural contexts. 

Verbal communication and non verbal communication is a vital topic to be studied for the competitive exams such as the UGC-NET paper 1 Examination.

In this article, the learners will be able to know more about the following:

• Introduction to Verbal Communication
• Types of Verbal Communication
• Introduction to Non-Verbal Communication
• Types of Non-Verbal Communication
• Advantages and Disadvantages of Verbal and Non Verbal Communication
• Difference Between Verbal and Disadvantages of Communication
• Verbal and Non Verbal Communication Examples

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Introduction to Verbal Communication

Verbal or spoken communication can be through face-to-face, telephone, radio, or television, and other media. It is the communication that takes place through words. This can occur in either of two modes, oral or written.

Types of Verbal Communication

Verbal communication is the exchange of ideas with others through the use of words in speech, listening, reading, and writing. It makes it easier for us to cooperate and better understand one another.

• Speaking is the act of communicating with others by using our voice. To express our feelings, ask questions, or provide answers, we can talk to our friends, family, or teachers.
• Listening entails focusing on what is being said. It is a crucial component of communication since we must comprehend people before we can react.
• When we look at printed words and comprehend their meaning, we are reading. To learn new things, we read books, signs, messages, and assignments.
• Writing is the act of expressing our ideas through words on paper or a screen. To express our thoughts and feelings to others, we write letters, notes, stories, and homework.

Introduction to Non-Verbal Communication

Non-verbal communication is the way we express messages without using words. Things like body language, facial expressions, gestures, posture, and eye contact are included in this aspect. These actions can tell us more than words in many cases. For example, a smile shows happiness or friendliness, while a frown shows sadness or disappointment. The way we stand or sit can also send a message, like crossing arms might show that someone is feeling defensive. Non-verbal communication helps us understand how others feel or what they are thinking, even when they don't speak. It is important because sometimes, people's actions can say more than their words. People belonging to different cultures employ various gestures and expressions. So, it is also necessary to understand how the non-verbal signals change. In brief, non-verbal communication has a big significance in the way we connect with them and understand them better.

Types of Non-Verbal Communication

Communicating nonverbally entails exchanging messages without utilizing words. We can express our emotions and thoughts through our face, body, and behavior.

• The looks on our faces that convey our emotions are called facial expressions. A frown can convey sadness or anger, whereas a grin can convey happiness.
• Body language is the way we stand or move. We can demonstrate that we are paying attention if we sit up straight. Crossing our arms could indicate that we are angry or withdrawn.
• We employ gestures, which are hand movements, to convey our meaning. By waving, you can say hello or farewell, and by giving someone a thumbs-up, you can say "good job."
• Looking at someone while they are speaking is known as eye contact. It demonstrates that we are paying attention and value what they have to say.
• The way we hold our bodies is known as our posture. Slouching may convey boredom or exhaustion, yet standing erect can convey confidence.
• Messages can also be sent by touch. A high five can convey enthusiasm or teamwork, whereas an embrace might convey love or concern.

There are two ways through which we send messages, that is, verbal and non-verbal communication. The former uses words, while the latter uses actions and body language. Both are equally important for understanding each other. They help us express thoughts, feelings, and ideas in different ways.

Advantages and Disadvantages of Verbal and Non Verbal Communication

Both verbal and non-verbal communication are important ways we share messages. Each has its own advantages and disadvantages. Understanding these helps us communicate more effectively.

Verbal Communication

Verbal communication is when we use words to share information. It can be either spoken or written, like talking to someone or sending a message. This type of communication is clear and direct, thus easy to understand. It helps us express our thoughts and ideas in detail.

Advantages of Verbal Communication

Verbal communication helps people clearly express their thoughts and ideas using words. It allows for detailed explanations and is easy to understand. It also helps in situations where precise information is needed. Verbal communication is quick and direct, making it easy to ask questions and get immediate answers.

Disadvantages of Verbal Communication

However, words can sometimes be confused. People can misunderstand tone and meaning. Verbal may not clearly depict emotions either. It is also different in language, so culture barriers in people's communication may have its chance also.

Non-Verbal Communication

Non-verbal communication is when we send messages without using words. It is body language, facial expressions, and gestures. This form of communication conveys our emotions and responses even when we are not talking. In most cases, non-verbal cues express more of what we are feeling than words can do.

Advantages of Non-Verbal Communication

Non-verbal communication is a powerful means of expression of feelings that cannot be expressed with words. It helps illustrate emotions such as happiness, anger, or excitement. Being universal, it can be understood irrespective of the language used by people. Non-verbal signals can supplement or enhance verbal communication and make it clearer.

Disadvantages of Non-Verbal Communication

This means that non-verbal communication may be ambiguous or vague. The meaning of gestures or expressions varies in different cultures. It is not easy to know what someone is feeling just by looking at the person's body language. Non-verbal communication also cannot explain complex ideas as clearly as words can.

Verbal and Non Verbal Communication Examples

Verbal communication refers to the use of words, either written or spoken, to convey messages. For instance, when you talk to your friends or teachers in class, you are using verbal communication. When you ask your teacher a question, for example, "Can you explain the homework again?", you are using words to express your thoughts. Writing to your parents about how their day was at school also falls under verbal communication.

Non-verbal communication means sending a message without using words is known as non-verbal communication. This encompasses facial expressions and body language. A smile, for instance, conveys friendliness or happiness without using words. Crossing your arms could indicate defensiveness or anger. You can demonstrate your interest and attention by making eye contact. 

Conclusion

In everyday interactions, people communicate with one another through body language as well as words. Using both facilitates communication and improves understanding by others. It also aids in the development of positive interpersonal relationships. Clear and cordial communication requires proficiency in both directions.

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Major Takeaways for UGC NET Aspirants Introduction to Verbal Communication: Verbal or spoken communication can be through face-to-face, telephone, radio, or television, and other media. It is the communication that takes place through words.  Introduction to Non-Verbal Communication: Non-verbal communication is the way we express messages without using words. Things like body language, facial expressions, gestures, posture, and eye contact are included in this aspect.  Difference Between Verbal and Non Verbal Communication: There are two ways through which we send messages, that is, verbal and non-verbal communication. The former uses words, while the latter uses actions and body language. Both are equally important for understanding each other. They help us express thoughts, feelings, and ideas in different ways. Advantages of Verbal Communication: Verbal communication helps people clearly express their thoughts and ideas using words. It allows for detailed explanations and is easy to understand. Disadvantages of Verbal Communication: However, words can sometimes be confused. People can misunderstand tone and meaning. Verbal may not clearly depict emotions either. Advantages of Non-Verbal Communication: Non-verbal communication is a powerful means of expression of feelings that cannot be expressed with words. Disadvantages of Non-Verbal Communication: This means that non-verbal communication may be ambiguous or vague. Verbal communication refers to the use of words, either written or spoken, to convey messages. Non-verbal communication means sending a message without using words. This includes body language and facial expressions.

Difference Between Verbal and Non Verbal Communication Previous Year Questions

1. In organizational systems, organizational communication supplies

Options. A. Attitudinal inputs

1. Political inputs
2. Social inputs
3. Entertainment inputs

Ans. C. Social inputs