The system that provides an organization with sophisticated planning and control business partners and customers is functionalities, greater connectivity to its suppliers, described as

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UGC NET Paper 2: Management 4th Dec 2019 Shift 2
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  1. Customer Relationship Management (CRM)
  2. Manufacturing Resource Planning (MRP)
  3. Enterprise Resource Planning (ERP)
  4. Economic Order Quantity (EOQ)

Answer (Detailed Solution Below)

Option 3 : Enterprise Resource Planning (ERP)
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UGC NET Paper 1: Held on 21st August 2024 Shift 1
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Important Points 

 Enterprise Resource Planning:

  • Enterprise resource planning (ERP) is platform companies use to manage and integrate the essential parts of their businesses.
  • Many ERP software applications are critical to companies because they help them implement resource planning by integrating all the processes needed to run their companies with a single system.
  • Some benefits of ERP include the free flow of communication between business areas, a single source of information, and accurate, real-time data reporting.
  • An ERP software system can also integrate planning, purchasing inventory, sales, marketing, finance, human resources, and more.

Additional Information Customer Relationship Management- Customer relationship management (CRM) is the combination of practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.

Manufacturing Resource Planning- Manufacturing Resource Planning (MRP II) is an integrated information system used by businesses. Manufacturing Resource Planning evolved from early Materials Requirement Planning (MRP) systems by including the integration of additional data, such as employee and financial needs.

Economic order Quantity- Economic order quantity (EOQ) is the ideal quantity of units a company should purchase to meet demand while minimizing inventory costs such as holding costs, shortage costs, and order costs. This production-scheduling model was developed in 1913 by Ford W. Harris and has been refined over time. The economic order quantity formula assumes that demand, ordering, and holding costs all remain constant.

Hence, the correct answer is Enterprise Resource Planning.

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